Terms & Conditions

Effective Date: June:29:2025

Welcome to Lycosra. By accessing or using our website www.lycosra.com, placing an order, or using any services provided by Lycosra General Trading LLC SPC, you agree to the following terms and conditions. Please read them carefully before using our website or services.

1. Company Information

Business Name: Lycosra General Trading LLC SPC
Address: Al Ghaz Tower, Flat No. 1401, Airport Road, P.O. BOX 93702, Abu Dhabi, United Arab Emirates
Email: lycosra@lycosra.com
Phone: +971 566 472 417

2. Use of the Website

By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

You agree:

Not to use the website for any unlawful or fraudulent activity.
Not to attempt to gain unauthorized access to the site or its servers.
To use the site in a manner consistent with all applicable laws and regulations.

3. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate. However:

Minor variations may occur due to screen display or batch differences.
Prices are subject to change without prior notice.
All products are subject to availability.

4. Orders & Payments

All orders placed are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our sole discretion.
Full payment must be made before an order is processed and dispatched.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details.

Delivery times are estimates and not guarantees.
We are not responsible for delays caused by customs, couriers, or unforeseen events.

6. Returns & Refunds

Please refer to our Refund & Return Policy for full details.

Items must be returned within 14 days of delivery.
Returned products must be unused and in original condition.
Certain items may be non-returnable for hygiene reasons.

7. Limitation of Liability

Lycosra shall not be liable for any:

Indirect or consequential losses.
Data loss, business interruption, or loss of income arising from use or inability to use the website or products.

Our total liability for any claim shall not exceed the price of the product purchased.

8. Intellectual Property

All content on this site—including images, logos, text, designs, and graphics—is the property of Lycosra or its licensors and is protected by UAE and international copyright laws.

You may not reproduce, copy, sell, or exploit any part of the site without our written consent.

9. Privacy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your data.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE). Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.

11. Amendments

Lycosra reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: lycosra@lycosra.com
📞 Phone: +971 566 472 417
📍 Address: Lycosra General Trading LLC SPC, Airport Road, Al Ghaz Tower, Flat No. 1401, P.O. BOX 93702, Abu Dhabi, United Arab Emirates